Patient Billing Process

Most medical insurance providers and government plans such as Medicare, Medicaid and TriCare cover medically necessary ambulance transportation. In addition, Health-Tech Ambulance Service has contracts with many insurance providers to save our customers money on medical transportation services.

To expedite claim processing, a patient’s insurance information should be provided to the EMT at the time of service. If a patient is unable to provide their insurance information at this time, the patient or responsible party (parent, guardian, spouse, next of kin or other) should contact the Health-Tech Ambulance billing office with this information as soon as possible. This information is necessary to submit a claim to the insurance company.

Patients who do not have insurance that covers medical transportation will receive a detailed invoice itemizing the list of charges for the services provided. Payment of the account is required within thirty (30) days of receipt of the invoice.

Health-Tech Ambulance Service accepts personal checks, Visa and MasterCard. Patients also have the option to make payments via phone or work with our billing department to arrange a payment plan, if necessary.

Health-Tech Ambulance billing office contact information:
Tel.:      978.470.0391 x14
Fax:      978.470.0834
Email:   billing@healthtechambulance.com
Hours:   Mon. – Fri. 8:30 a.m. through 4:30 p.m. (Eastern Standard Time)
                                                  

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Health-Tech Ambulance Service, Inc. • 22R Dale Street, Andover, MA 01810
Contact Operations - Phone: 978.475.9156 • Fax: 978.475.0573
Contact Business - Phone: 978.470.0391 • Fax: 978.470.0834

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